Privacy & your data

ValidGrid AI is built for Ontario home builders and new-home buyers. We handle personal information with care, transparency, and high privacy standards.

Our Core Privacy Practices

• Consent: Your consent is obtained before we collect or process your property records and personal details. When homeowners record their own home, that record is theirs.
• Limiting Collection: We collect only the information strictly necessary to provide our service — documenting property condition records at handover and milestone windows.
• Safeguards: Videos and records are stored in Canada. We employ administrative, physical, and technical safeguards appropriate to the sensitivity of the information to protect your records.
• Access & Control: You can request access to the personal information we hold about you, ask us to correct it, or request its deletion, subject to legal and contractual record-keeping obligations.

Third-Party Processing

AI analysis of video frames is performed by third-party model providers, as described in our full Privacy Policy. We do not sell your personal data.

For further details, please refer to our full Privacy Policy or Contact Support.